You’re offline. This is a read only version of the page.
Note what information to provide Customer Care if license and installation problems persist.
Access a five-step checklist outlining the potential cause.
Learn how to resolve it by installing a small 3rd party VNC software.
Review several reasons why a GPU is not being recognised by MIKE software.
Learn more about this known issue within the software industry.
Learn more about the hardware requirements for MIKE software products.
Review two options for installing software updates.
See how the DHI License Manager makes setting up an internet license a breeze.
See how to modify the settings to display your dongle ID.
See how to handle ‘The installation of Microsoft Visual C++ 2013 Redistributable Package appears to have failed’ error message.
See why you may be experiencing errors when trying to download software or activate a user.
Learn more about multi-threading designed for less intensive CPU tasks such as document handling and spreadsheet analysis.
Read more on minimum hardware requirements and other recommendations.
Review three reasons why you may be getting this message in the DHI License Manager, ‘fatal error: Unable to connect to the server’.
Learn more about the process of intercepting and reviewing SSL-encrypted internet communication between the client and the server.
Learn why you may be asked to provide the complete model setup.
Learn more about our Student Labkit licenses designed to support students completing a thesis programme.
Discover why you may be seeing this and how to resolve it.
See how to check whether the DHI License Manager has been installed properly.
Review these tips on how to avoid username and password errors.
Register purchase with ESRI and see example of DHI email with link to enable you to activate your ArcGIS license online
Learn how to perform this task in the ‘DHI License Manager’.
Read more on why extensions such as Spatial Analyst and 3D Analyst are not needed.
Access a complete outline of which version of ArcGIS goes with which version of MIKE products.
See how to activate this feature in two simple steps.
Watch this video on how to activate an ArcGIS Pro license.
See where to access the official documentation on this procedure.
Review the five-step process or download the detailed authorisation procedure.
Activate the powerful ArcGIS Pro integration inside of MIKE+ in a few short steps.
Click here for a 2-minute video tutorial plus helpful support links.
Learn how to connect FEFLOW to your internet license using DHI License Manager and the FEFLOW License Tool.
Read why you may be experiencing errors when connecting to the license server.
Discover three reasons why your MIKE 21/3 FM setup cannot execute.
Read more on the number of recommended subdomains and threads when launching a simulation.
Read why your C-MAP dongle may not be recognized by your MIKE software.
Learn about the documentation on how to authorize ArcGIS licenses
Learn how to install DHI's fully Windows integrated graphical user interface.
Discover why your MIKE installation example may run from 0 - 100% in an instant but is not producing a log-file.