Hola Cecilia,
In general FEFLOW 7.0 is a very old version. Please be aware that Fully
supported operating systems are Windows 7 Professional Service Pack 1 (64 bit),
Windows 10 Pro (64 bit), Windows Server 2012 R2 Standard (64 bit) and Windows
Server 2016 Standard (64 bit).
The freezing behaivoir can be trigged by several issues, including the plug-in
itself. I can only recommend you to work with the latest update of FEFLOW 7.0.
Best regards
Carlos Rivera