Posted Wed, 03 Dec 2014 19:12:00 GMT by Lawrence
Hi there,

I am currently working using MOUSE 2009 but somehow now they can't read Dongle content at DHI License Administration.

Does anyone have experience with above situation and how to get it working?

All recommendation are welcome.

Posted Thu, 04 Dec 2014 08:11:00 GMT by Mathieu Hellegouarch
Hi Lawrence,

This usually pops up when the dongle isn't plugged.
So if you have it plugged and if the problem persists, try to plug it on another port.

If the problem remains, you can try re-installing the dongle's driver.
It is available in the folder Prerequisites \ Sentinel System Driver, on the installation DVD.

Best regards,
Posted Sun, 07 Dec 2014 19:16:00 GMT by Lawrence
Thanks Mathieu,

I have tried to repair Sentinel System which does work.


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