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Error



Posted 14 years ago by fubzot
Hi,

Trying to access the 3D window

[list]
[li]The 3D window shows correctly[/li]
[li]Trying to interact with the window gives the following error:
Display driver NVIDIA Windows Kernel Mode Driver, Version XXX.XX stopped responding and has successfully recovered  [/li]
[li]Feflow 6.0 crashes[/li]
[/list]

I have a HP Elitebook 8540w with an NVIDIA Quadro FX 880M Graphics card and the latest drivers installed.
I have tried a whole series of the available FX 880M drivers.

[code]- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
  <Provider Name="Application Hang" />
  <EventID Qualifiers="0">1002</EventID>
  <Level>2</Level>
  <Task>101</Task>
  <Keywords>0x80000000000000</Keywords>
  <TimeCreated SystemTime="2011-04-18T11:32:49.000000000Z" />
  <EventRecordID>4097</EventRecordID>
  <Channel>Application</Channel>
  <Computer>GEO-554-W7.GEO.LOCAL</Computer>
  <Security />
  </System>
- <EventData>
  <Data>feflow60q.exe</Data>
  <Data>6.0.6.5343</Data>
  <Data>7cc</Data>
  <Data>01cbfdbc08aa7bdc</Data>
  <Data>16</Data>
  <Data>C:\Program Files\WASY\FEFLOW 6.0\bin64\feflow60q.exe</Data>
  <Data>84bf1f59-69af-11e0-8d9e-e02a822d684c</Data>
  <Binary>55006E006B006E006F0077006E0000000000</Binary>
  </EventData>
  </Event>[/code]

Any help would be much appreciated

Regards
Posted 14 years ago by fubzot
The issue was addressed by HP:

Apparently the problem is caused by a faulty series of Quadro FX 880M graphic cards.
This issue will also prevent acrobat reader in scrolling through .pdf documents with "hardware acceleration" set to true in acrobat reader

There is no software fix to this problem.

The only solution is to replace the graphics card.
Posted 14 years ago by Denim Umeshkumar Anajwala
Dear fubzot,

Thank you very much for posting what you have found out. This might be extremely helpful for other FEFLOW users with mobile Quadro cards of the same type. Will NVIDIA change the card on warranty - or are you left alone with the problem?

Best regards,
Peter
Posted 14 years ago by fubzot
We have an extended warranty through HP. So fortunately they will replace the faulty card :)

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