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Posted Sun, 10 Oct 2021 17:36:29 GMT by Mathis Raphael
Hello everyone!

I just installed FEFLOW 7.4 and I have a problem. When I try to open FEFLOW, a window appears saying "Loading recent file list..." or sometimes "Initializing menus & toolbars..." for an infinite period of time. I tried to uninstall the software and reinstall it many times but the same problem occurs. Last time I used FEFLOW (last year) I had no problem to open it.

Do you have any idea what I can do?

Thank you!
Posted Mon, 11 Oct 2021 19:32:11 GMT by Mathis Raphael
I got an answer by the support team :

[i]Here please find workarounds while we are waiting for the fix from Microsoft.
 
1. Rename the FEFLOW - MS office plugin. Please note you cannot use any office files in FEFLOW for this option.
You can use the below workaround to disable the Excel-Import feature to make FEFLOW operating again:

Open the file browser and rename the file: C:\Program Files\DHI\2021\FEFLOW 7.4\bin64\MSPlugin20.dll (accordingly to the bin64 folder for any other FEFLOW version)
e.g. MSPlugin20.dll -> MSPlugin20_backup.dll

If you wish to use Excel files still, they can be saved in another file format, e.g. as *.dat. This should allow the file to be imported even the plugin is not working. 
 
2. Downgrade the MS office to a specific version that supports FEFLOW. 
So far the tested version is MS office 2106 (Build 14131.20320, released on July 13). Please refer to Update History for Microsoft 365: https://docs.microsoft.com/en-us/officeupdates/update-history-microsoft365-apps-by-date
For your reference, here is a link about how to downgrade MS Office:https://support.microsoft.com/en-us/topic/how-to-revert-to-an-earlier-version-of-office-2bd5c457-a917-d57e-35a1-f709e3dda841
[/i]

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