Hello Andrea,
I realised that the DHI WEST channel on YouTube is no longer available: as a result, one may not have a clear view over the available videos.
There are only a few, but the following should cover your needs:
[list]
[li]Create a new Category: https://www.youtube.com/watch?v=bprZwy5fkLg [/li]
[li]Add a New Component: https://www.youtube.com/watch?v=Kb-fSmfmcdM [/li]
[li]Work on the Conversion Model (Gujer Matrix): https://www.youtube.com/watch?v=bprZwy5fkLg [/li]
[/list]
The error message that you report is due to the MultiSensor class (model) being available only for the original Instances (not for the new Instance you have just created).
This is easy to verify, if you perform a textual search in the library (Code / Find / "MultiSensor" / Entire Model Library): you will find what is called an "ifdef statement" that explicitly lists individual Instances - yours cannot possibly be included.
This [b]can be fixed[/b] by either adding your new Instance to the list; or by replacing the entire statement by the more generic [code]#ifdef StandardCategoryModels[/code]
However, I recommend you install the [b]Service Pack 2 of WEST 2016[/b], at least - where this and other such issues you are bound to encounter soon have been solved.